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Achieving Success with Human-Centered Design

De-Mystifying the Practice of Design Thinking

This course was developed by Christine Albertini and Georgia Everse in partnership with KCAD, and was partially supported by a grant from the Steelcase Foundation.

Do you have challenges that would benefit from a different way of thinking? Human-centered design, also known as design thinking, is a creative problem solving methodology that helps individuals, teams, businesses, and organizations collaborate, create and innovate.

Join us for a 4-week human-centered design course. Each week we’ll explore a different aspect of human-centered design. We encourage you to bring a real-world challenge that could benefit from a human-centered way of thinking. You’ll have time to discuss and apply what you’re learning to your challenge. At the end of this course you’ll have a process and toolkit to be a better thinker, problem solver and collaborator.

Course includes all session materials, a human-centered design book, the opportunity to network with other like-minded participants, an instructor experienced in human-centered design, and morning refreshments.

Bring a challenge to the first class (a problem or opportunity that your organization is facing) that could benefit from an HCD perspective.

Instructor: Kathy Glynn is the principal consultant for Blue Sky Thinking. She equips individuals, teams and organizations to find creative ways to solve problems and explore new opportunities. Kathy earned both her Bachelor’s in Business and Master’s in Management from Aquinas College. She has also completed several design-related certificate programs including the Design and Innovation Management Certificate from Kendall College of Art and Design, Design Thinking for Business Innovation from the University of Virginia’s Darden School of Business, and Design Thinking Action Lab from Stanford University. She was formerly a senior performance consultant for Steelcase, Inc.

Who should attend:

  • Directors
  • Managers
  • Team Leaders
  • Executive Directors: the do-ers
  • Working professionals of all disciplines in both business and social sector organizations


Kendall College of Art and Design
Woodbridge N. Ferris Building
17 Pearl Street, NW
Grand Rapids, MI 49503

Contact us for pricing information. Discounts are available for organizations enrolling two or more students and non-profits.

To register, contact the Continuing Studies office: 616.451.2787 x3012, or register online.